![]() If, within the warranty period, the product is determined to be defective (at the date of original purchase) due to improper materials or workmanship, Georg Neumann GmbH or their service partners will, without charge for labour or parts, repair or (at the discretion of Georg Neumann GmbH) replace the product or its defective parts. Proof of purchase must state the date of purchase and name of the product. Unless you submit proof of purchase, which will be verified by your local Neumann service partner, you will be obliged to pay for any repairs that are carried out. Please retain your sales receipt (or your warranty certificate) as proof of purchase. ![]() The warranty period begins on the date of purchase of brand new, unused products by the first end user. The limited warranty applies only to products that belong to the time of purchase to the current Neumann sales program. The original Neumann product you have purchased is covered by a warranty of 24 months. ![]()
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